XErase – Drive Verification Mode

Q.  What is the Verification Mode in the Tools->Operation Mode menu?  How is it different from just running a verification as my erasure method? A.  In Drive Verification mode a few things happen that differ from the same methods being implemented in the normal...

XErase – Operation Modes

Q.  XErase has these options in the Tools Menu under Operation Mode.  What are these and do I have licenses for them? A. Xerase currently has 4 modes of Operation that can be selected from the Tools->Operation Mode menu: Drive Erasure Drive Verification Switch...

Erase NVMe Drives

Q: What hardware/software do I need to erase NVMe drives? A: If these are loose U.2 or M.2 NVMe drives, then the NVMe Octane is the right solution.  Information on this appliance can be found at NVMe Erasure Appliance.  If you are trying to erase NVMe drives in an...

Bad Format Error

Q.  Some drives that were connected came up as “bad format”.  Is there a way to format them? A.  Start the erasure on the drive(s) which should prompt asking if they should be formatted.  Or, format them via XERase (Tools -> Device Resizing >...

Windows chkdsk Error

Q.  Why does Windows run (and fail) “chkdsk” during startup even though I know the OS and hard drive are good; it booted fine earlier today. A.  Outside of an update to Windows, ensure all disk drives are disconnected from their slots (octanes) and the...