by rgagnon10 | Jul 23, 2018 | HDD & SSD Erasure, Useful Tools
Q. I have drives that came out of set top boxes and they only spin up in your Octane Erasure Appliance. How do I make them usable in Windows on other systems? A. In XErase, navigate to Customize->Interface->Program Settings and select Disable PUIS. Turn that feature...
by rgagnon10 | Jul 23, 2018 | HDD & SSD Erasure
Q. I have drives that are not being erased due to age, damage, or lack of functionality. I want to include them in my reporting. How do I do that with XErase? A. XErase has a Force Erasure Result utility that allows for manual creation of log files for drives not...
by rgagnon10 | Jul 23, 2018 | HDD & SSD Erasure
Q. Can I run erasures on different types of drives simultaneously and do they have to run as a batch? A. XErase can run various drive protocols in mixed groups, individually or in batches. Every device is its own thread that can be started, stopped and resumed on its...
by rgagnon10 | Jul 23, 2018 | HDD & SSD Erasure, Solid State Disk Erasure
Q. I’ve been erasing a drive and noticed I had the wrong method selected. How do I restart the erasure after selecting the correct method? A. After you have selected the correct erasure method, click on the Wrench and Screwdriver Icon and check the Restart...
by rgagnon10 | Jul 23, 2018 | HDD & SSD Erasure, Solid State Disk Erasure
Q. If I start an erasure and experience a power glitch or complete loss, what should I do? A. You’re in luck! XErase has an industry unique feature to help you. If you are performing an overwrite method, simply restart your system, load XErase and the erasure...
