Hardware Testing

Q: I want to run Burn in Test only on the hardware and not do an actual erasure in License Server, can I do this? A: You will need to create a PXE Profile that has burn in test enabled and have the erasure method set to Diagnostics only. If the unit does not have a...

Optical Media Removal

Q: Our process requires that we search for and remove any optical media in laptops desktops and servers during the erasure process. Does License Server have a way to discover media and notify the operator? A: License Server has a feature that identifies the presence...

LCServer – Specify an Erasure Method

Q: How do I specify an erasure method in License Server? A: In License Server the erasure method must be selected for each drive type for each profile you have configured. Navigate to PXE Erasure Profiles\Erasure Settings then select the appropriate erasure method...

LCServer – No Longer Getting IP Addresses

Q: License Server stopped issuing IP Addresses and DHCP is not working. A: Open Windows Explorer, navigate to c:\LCServer\config\server_0_unmanaged.txt You will see a list of all currently reserved IP Addresses. Each instance of license server can have 244 available...

LCServer – Systems No Longer Booting

Q: My Laptops and Desktops will not boot via PXE network, they were booting but now they are unresponsive. A: Shut Down License Server, disconnect all clients and power cycle the switches. Also reboot your server. This usually clears the issue, if not, please log a...