User Privileges

Q. Is there a way to add users, force them to log in and control their access to the software via privileges? A. Yes. Hit the User(person) button in the button group at the top right (list interface) or bottom right (physical interface). Login as Administrator using...

Designing a Physical Interface

Q. I have a bunch of enclosures I am connected to and I want to use the physical interface to represent them on screen. Is that possible? A. Yes. Click on Customize – Design Physical Interface Select the workspace (default is just workspace) you wish to add...

Changing List View Columns

Q. I want to change the columns of the list interface by removing a column and adding defect list count and power on hours. How do I do that? A. Navigate to Customize->Interface->Device List. Deselect the column you wish to remove and select Grown List and Power on...

Physical Interface Mapping

Q. My external enclosure supports Virtual Enclosure Services and I’d like to map the drives into the enclosure. I have created a Workspace but XErase doesn’t see my device? A. XErase does support most enclosure services devices within our industry unique Physical...